Get in Touch With Us
Whether you have a question about one of our casino reviews, want to flag something that needs updating, or have a suggestion for content we should cover next, this page explains the best way to reach us and what happens once you do.
How to Contact Us
Email is the most reliable way to get a message to our team. We read every enquiry personally and aim to reply within two working days. The more context you can give us upfront — the page you are asking about, the casino in question, or the nature of your concern — the faster we can get back to you with something useful.
Please write to us at [email protected]
What You Can Write to Us About
There is no wrong reason to get in touch. The most common topics we hear about include:
- Review questions — If you want to know more about how we assessed a particular casino, or why one site ranked above another on our trusted non-GamStop casinos list, we are happy to walk through our thinking.
- Factual corrections — Bonus terms change, casinos update their payment options, and conditions shift. If you have spotted something that looks out of date or inaccurate, please tell us. Accuracy matters to us and we act on reader flags quickly.
- Content suggestions — Is there a topic, game type or casino feature you would like us to cover in more depth? Reader input genuinely shapes what we publish next.
- Editorial and partnership enquiries — If you represent a casino or a related organisation and want to explore how we might work together, please introduce yourself and outline what you have in mind. Our editorial positions are determined independently and commercial relationships do not influence our rankings.
- General site feedback — Something confusing in the navigation, a broken link, or a page that did not load correctly? Let us know so we can fix it.
What Happens After You Send Your Message
Every message is read by a member of our editorial team — not filtered by an automated system and not passed to a call centre. You will receive a reply from a real person who has actually read what you wrote.
Our standard response window is two working days. During particularly busy periods it may stretch a little longer, but we will always follow up. If you have not heard back after three working days, a short follow-up email is welcome.
A Word on How We Work
Non Gamstop Site reviews and compares online casinos that operate outside the GamStop self-exclusion scheme. Our editorial team researches each site independently — we do not accept payment in exchange for positive coverage, and no casino can buy its way to a higher ranking. Where we earn commission through referral links, that is disclosed on the relevant pages and has no bearing on the scores or order you see.
We also take the accuracy of our bonus and payment information seriously. Offers like the Smash Casino slots welcome package or the Betninja new-player bonus carry specific terms and conditions that can change at short notice. If you believe a detail we have published is no longer correct, please flag it — we would rather hear it from a reader than leave misleading information live.
All content on this site is intended for adults aged 18 and over.
Responsible Gambling Support
If you have concerns about your own gambling or that of someone close to you, please mention this in your message. We will point you towards independent support organisations that operate in Great Britain. There is no judgement here — it is simply part of being a responsible publisher in this space.
Thank you for visiting. We look forward to hearing from you.